User Guides

Manage operators

Create users for your team with specific permissions based on their role

5 min min read

Operators are users on your team who can access the panel with limited permissions based on their function.

Available roles

Administrator (CLIENT_ADMIN)

Full access to all functions.

  • Zone and sun lounger management
  • Business configuration
  • Team management
  • Analytics and exports

Operator (CLIENT_OPERATOR)

Limited access based on assigned permissions.

  • Only sees permitted functions
  • Cannot change configuration
  • Ideal for field staff

Create an operator

  1. Go to SettingsTeam & AccountTeam
  2. Click on "+ Add operator"
  3. Complete the data:
    • Name
    • Email (will be their login username)
    • Temporary password
  4. Select permissions
  5. Click "Create"

The operator will receive an email with their credentials.

Permission presets

To facilitate configuration, there are predefined presets:

Check-in operator

Ideal for entrance staff.

  • ✅ View today's bookings
  • ✅ Scan QR codes
  • ✅ Mark check-in
  • ❌ Create/edit bookings
  • ❌ View analytics

Booking manager

For office or reception staff.

  • ✅ View all bookings
  • ✅ Create manual bookings
  • ✅ Edit bookings
  • ✅ Cancel bookings
  • ✅ Export bookings
  • ✅ Check-in (view and scan QR)
  • ❌ System configuration

Beach operator

For the attendant working the zone (creates, charges and manages bookings on the go).

  • ✅ View bookings
  • ✅ Create manual bookings
  • ✅ Edit bookings
  • ✅ Cancel bookings
  • ✅ Manual charge (mark as paid in cash or card)
  • ✅ Release lounger (for same-day re-rental)
  • ❌ QR check-in

Read only

For supervisors or auditors.

  • ✅ View bookings
  • ✅ View zones
  • ✅ View analytics
  • ❌ Modify anything

Full operator

Almost everything except configuration.

  • ✅ All booking functions
  • ✅ Check-in
  • ✅ Analytics
  • ❌ Configuration
  • ❌ Team management

Custom

Define specific permissions as needed.

Permission list

CategoryPermissionDescription
BookingsViewAccess booking list
CreateCreate new bookings
EditModify existing bookings
CancelCancel bookings
ExportDownload booking data
Manual chargeMark or unmark bookings as paid in cash or card
Release loungerRelease the lounger (check-out) for same-day re-rental
Check-inViewView check-in screen
ScanUse QR scanner
ZonesViewView zones and maps
EditModify zones and sun loungers
AnalyticsViewAccess dashboard
ExportDownload reports
SettingsViewView configuration
EditChange configuration
TeamViewView operator list
ManageCreate/edit operators
PMSManage PMS chargesRetry or discard failed charges in the PMS

Edit permissions

  1. Go to SettingsTeam & AccountTeam
  2. Click on the operator
  3. Modify permissions
  4. Save changes

Changes apply immediately.

Deactivate an operator

  1. Go to SettingsTeam & AccountTeam
  2. Click on the operator
  3. Press "Deactivate"

The operator won't be able to access but their history is kept.

Reset password

  1. Go to SettingsTeam & AccountTeam
  2. Click on the operator
  3. Press "Reset password"
  4. An email with a new password will be sent

Best practices

  • Principle of least privilege: Only give necessary permissions
  • Review periodically: Remove access for employees who no longer work
  • Use presets: They facilitate management and are more secure
  • Strong passwords: Require changing the temporary password

Limits by plan

The plan limit counts all users, including the administrator and pending invitations. That's why the table shows the total number of allowed users (the number of additional operators you can create is that total minus 1, the administrator).

PlanTotal users (includes the administrator)Additional operators
Basic21
Breeze32
Coast43
Horizon65

Confirm the current values in your plan: limits can be adjusted per customer. For more users, consider upgrading your plan.

Manage operators