Manage operators
Create users for your team with specific permissions based on their role
Operators are users on your team who can access the panel with limited permissions based on their function.
Available roles
Administrator (CLIENT_ADMIN)
Full access to all functions.
- Zone and sun lounger management
- Business configuration
- Team management
- Analytics and exports
Operator (CLIENT_OPERATOR)
Limited access based on assigned permissions.
- Only sees permitted functions
- Cannot change configuration
- Ideal for field staff
Create an operator
- Go to Settings → Team & Account → Team
- Click on "+ Add operator"
- Complete the data:
- Name
- Email (will be their login username)
- Temporary password
- Select permissions
- Click "Create"
The operator will receive an email with their credentials.
Permission presets
To facilitate configuration, there are predefined presets:
Check-in operator
Ideal for entrance staff.
- ✅ View today's bookings
- ✅ Scan QR codes
- ✅ Mark check-in
- ❌ Create/edit bookings
- ❌ View analytics
Booking manager
For office or reception staff.
- ✅ View all bookings
- ✅ Create manual bookings
- ✅ Edit bookings
- ✅ Cancel bookings
- ✅ Export bookings
- ✅ Check-in (view and scan QR)
- ❌ System configuration
Beach operator
For the attendant working the zone (creates, charges and manages bookings on the go).
- ✅ View bookings
- ✅ Create manual bookings
- ✅ Edit bookings
- ✅ Cancel bookings
- ✅ Manual charge (mark as paid in cash or card)
- ✅ Release lounger (for same-day re-rental)
- ❌ QR check-in
Read only
For supervisors or auditors.
- ✅ View bookings
- ✅ View zones
- ✅ View analytics
- ❌ Modify anything
Full operator
Almost everything except configuration.
- ✅ All booking functions
- ✅ Check-in
- ✅ Analytics
- ❌ Configuration
- ❌ Team management
Custom
Define specific permissions as needed.
Permission list
| Category | Permission | Description |
|---|---|---|
| Bookings | View | Access booking list |
| Create | Create new bookings | |
| Edit | Modify existing bookings | |
| Cancel | Cancel bookings | |
| Export | Download booking data | |
| Manual charge | Mark or unmark bookings as paid in cash or card | |
| Release lounger | Release the lounger (check-out) for same-day re-rental | |
| Check-in | View | View check-in screen |
| Scan | Use QR scanner | |
| Zones | View | View zones and maps |
| Edit | Modify zones and sun loungers | |
| Analytics | View | Access dashboard |
| Export | Download reports | |
| Settings | View | View configuration |
| Edit | Change configuration | |
| Team | View | View operator list |
| Manage | Create/edit operators | |
| PMS | Manage PMS charges | Retry or discard failed charges in the PMS |
Edit permissions
- Go to Settings → Team & Account → Team
- Click on the operator
- Modify permissions
- Save changes
Changes apply immediately.
Deactivate an operator
- Go to Settings → Team & Account → Team
- Click on the operator
- Press "Deactivate"
The operator won't be able to access but their history is kept.
Reset password
- Go to Settings → Team & Account → Team
- Click on the operator
- Press "Reset password"
- An email with a new password will be sent
Best practices
- Principle of least privilege: Only give necessary permissions
- Review periodically: Remove access for employees who no longer work
- Use presets: They facilitate management and are more secure
- Strong passwords: Require changing the temporary password
Limits by plan
The plan limit counts all users, including the administrator and pending invitations. That's why the table shows the total number of allowed users (the number of additional operators you can create is that total minus 1, the administrator).
| Plan | Total users (includes the administrator) | Additional operators |
|---|---|---|
| Basic | 2 | 1 |
| Breeze | 3 | 2 |
| Coast | 4 | 3 |
| Horizon | 6 | 5 |
Confirm the current values in your plan: limits can be adjusted per customer. For more users, consider upgrading your plan.